Terms and Conditions

By agreeing to these terms and condition you are confirming that you have read the Terms and agree to be bound by them. 

Introduction

All classes, courses and workshops (collectively referred to as “Sessions” for the purposes of these Terms) will be provided by Beccy Ham of Your Life Pilates or a suitably qualified instructor. You will be notified of any change of teacher in advance. 

Booking classes. 

All bookings go via Gymcatch which can be accessed through the ‘book now’ link. The cost of either, course, package or individual drop in sessions will be shown clearly on the Gymcatch online booking system. Bookings for classes can be made on any available schedule. 

Make sure you note the expiry date for each single class or package. It can also be found on your email receipt you will receive from Gymcatch. 

Payment

Payment for your Sessions must be made via Gymcatch.

Changing or cancelling your booking and no shows

You may change or cancel your booking, without charge, up 12 hours for group classes before the start of the Session that you have booked for. If you book onto a Session within 24 hours of its scheduled start time, there is no entitlement to change or cancel. You may change or cancel a Session booking online. 

If we cancel your booking:

In the event that we cancel a Session that you have booked, we will make reasonable efforts to contact you by email or telephone to let you know. We will offer you the choice between:
i. having your Your Life Pilates Gymcatch account re-credited with the session cancelled;
ii. being transferred to another equivalent Session at an alternative date and time.

Booking confirmation:

Your booking is not complete until you have received a booking confirmation via email. Please make sure you receive a booking confirmation before you attend the Session. If you do not receive confirmation please contact me by phone, e-mail, or in via a Gymcatch message. All Sessions are offered by us subject to availability. We do not guarantee availability at any time.

Lateness policy:

We operate a policy which prevents you taking part in a Session if you are more than 10 minutes late or class has proceeded beyond warm up (Whatever comes first). This policy is in place to prevent injury and in order to be mindful and considerate to the teacher and other participants in the Session. Where you are not permitted to join a Session because of your late arrival it shall be classed as a no-show for the purposes of clause 6. It is the instructors sole discretion for acceptance to class.

Compensation                                                            

We will compensate you for any loss or damage you may suffer as a result of a breach of the duties imposed on us by law. However, our liability to you may be mitigated to the extent the loss or damage is attributed to:
i. your own fault;
ii. a third party unconnected with the provision of our services; or
iii. events which we could not have foreseen or avoided even if we had taken all of the responsible precautions our liability to compensate you (other than in the case of personal injury or death caused by our negligence) will be limited to £250 having regard to such factors as whether the loss or damage was due to a negligent act or omission by us.

Price changes

We reserve the right to review and change package prices periodically.

Refunds

The client is entitled to 14 days “cooling period” from the date of purchase to request a refund for any unused, valid single session or any unused portion of a valid package.
After the “cooling period” no refunds will be issued.

How you should contact us

Any written notice or completed form should be e-mailed or given in person to Beccy Ham at Your Life Pilates. You may change or cancel a class booking by app, phone, email or in person.

Fitness and Health

By agreeing to these Terms and Conditions Clients hereby represents that he/she is in good physical condition and is capable of engaging in the active and passive exercises. All clients will have to complete a health questionnaire before booking any sessions. Any illness or condition must be discussed with the instructor prior to starting the exercises.

• It is the Client’s sole responsibility to notify the Studio before attending any session of any circumstances affecting their health which may be exacerbated through continued use of the Studio and/or which may have arisen or worsened since their last session at the Studio (if any).
• Clients are advised not to undertake strenuous physical activity without first seeking medical advice if they have concerns over their physical condition and wellbeing. Consult your medical professional to assess your physical condition to exercise.
• The Studio reserves the right to refuse access to any Clients if, in its absolute discretion, it considers that the health of the individual concerned may be endangered by the use of Studio facilities.
• Clients are required to follow the instructions of the instructor at all time

Pregnancy

Your Life Pilates is unable to offer sessions to anyone who is pregnant and they will be unable to start sessions until 6 months postpartum. 

Limitation of liability

The Company cannot be held responsible for any particular session, and/or item of Pilates equipment not being available for whatever reason. The Company reserves the right to make alterations to the sessions, and/or equipment, without notice and in its absolute discretion and the Company will not be liable for any loss occasioned by such alterations except insofar as such loss is by law incapable of exclusion.

• It is the Clients responsibility to ensure that he/she is capable of undergoing a routine of exercises provided by any programme which he follows or class which he/she attends. Clients accept the risk of injury from performing exercises and using specialist equipment and are advised to consult their doctor prior to beginning any session. Advice provided by our instructors at no time constitutes medical advice in substitute for advice provided by a medical professional.
• The Company accepts no liability for loss or damage to property of Clients or for injury to Clients on the Studio premises or outside the Studio except insofar as such loss, damage or injury is by law incapable of exclusion.
• In consideration of their participation in the sessions of the Company and the use of facilities and equipment owned and/or under the control of the Company the Clients hereby waives and releases the Company from any and all responsibility or liability for injuries or damages resulting from their participation in any of the Company’s activities or use of the Company’s equipment or facilities save in respect of death or personal injury caused by the negligent act or omission of the Company.

Personal belongings:

Personal belongings are brought into the sessions at the Clients own risk and the Company does not accept liability for any loss or damage whatsoever to such items.

Dress code

Clients are requested to wear a form of dress appropriate to the practice of Pilates and Your Life Pilates recommends that Clients wear stretch bottoms or shorts and a T-shirt or sports top. Clients should attend sessions with Pilates grip socks. 

Safety & Hygiene

• In the interests of safety and hygiene, no glass or food are permitted in the sessions.
• Clients must use the main entrance to the Studio when entering or leaving the Studio. Fire exits, which are clearly marked, are there in the interests of safety and Clients must not interfere with these exits for any reason. In the event of a fire, Clients are asked to make their way to the nearest available exit.
• Smoking is strictly forbidden.
• In the interests of health and safety clients must not attend sessions if they are under the influence of drugs or alcohol and under Your Life Pilates policy the instructor has the responsibility to ask the client to leave the class.

Force Majeure

We shall not be liable to you or deemed to be in breach of these terms by reason of any delay in performing or any failure to perform any of our obligations in relation to these Terms if the delay was due to any cause beyond our reasonable control, including, but not limited to, acts of god, terrorism, explosion, flood, storm, fire, war or threat of war, riot, sabotage, insurrection, civil disturbance, restrictions, regulations, by-laws, prohibitions or measures of any kind on the part of any government, parliamentary, or local authority, strikes, lockouts or other industrial action or trade disputes (whether involving our employees or those of any third party), I.T, viruses, difficulties in obtaining raw materials, labour , fuel, parts or machinery, power failure or breakdown in machinery.

Waiver

No delay or failure by either party to exercise any of its powers, rights or remedies under these Terms will operate as a waiver of them, nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver, to be effective, must be in writing.

Severability

If any part of these Terms is found by a court of competent jurisdiction or other competent authority to be invalid, unlawful or unenforceable then such part will be severed from these Terms, the remainder of which will continue to be valid and enforceable to the fullest extent permitted by law.

Entire Agreement

These Terms together with our disclaimer and any policies we have in force from time to time constitute the entire agreement between us and you and shall have effect to the exclusion of any other memorandum, agreement, or understanding of any kind, whether oral or written, between us and you.

Governing law and jurisdiction:

These Terms shall be governed by and construed in accordance with English law and the parties hereby agree to submit the exclusive jurisdiction of the English courts.

General

• Clients are required to give written notice to the Company of any change of address. Failing such notice, all communications will be assumed to have been received by the Clients within five days of mailing to the last address notified to the Company.
• The Company reserves the right to refuse admission to a session.
• The Company may assign the benefit of the Registration Process and a Clients relation to a third party at any time without notice to the Clients.
• A person who is not a party to the Registration Process has no rights under the Contracts (Rights of Third Parties) Act 1999 to rely upon or enforce any term of the Registration Process.
• The Company may, if a Clients so wishes, communicate with the Clients by electronic mail (“email”). By providing an email address to the Company the Clients consents to receiving email communications from the Company, including notices pursuant to the Terms and Conditions. The Clients also accepts the risk that email may not be a secure and confidential means of communication. The Company will not be liable for any loss or damage suffered as a result of communicating with a Clients by email.
• Clients must at all times observe the guidelines which may be notified to them from time to time and are requested to comply with any reasonable directions which the management of the Studio may issue to ensure the smooth operation of the Studio for the convenience of all.